In a recent interview for MediaGurucz oneself Tomas Rajchl, CEO of the company Foxdeli, shared his opinions on the responsibility of e-shops for the delivery of the parcel. Foxdeli, part of the portfolio PRIME FUND Gruppe, it handles millions of shipments per month for Czech and international e-shops.
Tomas Rajchl stressed that the main responsibility for the delivery of the parcel lies with the e-shop, and not the carrier. According to him, it is crucial for e-shops to ensure customer satisfaction by taking care of seamless delivery. Quality shipment delivery is crucial to building customer loyalty and motivating repeat purchases.
The interview also explained in detail how the Foxdeli service works and what the costs associated with it for e-shops are. Foxdeli offers a comprehensive logistics solution that helps e-shops streamline their operations and improve the customer experience from ordering to delivery.
To learn more about how Foxdeli helps e-shops improve the customer experience, read the full interview with Tomas Rajchel at MediaGurucz.